Delivery and Returns
You can request a free return for goods you have purchased up to 10 days after receiving your order for all full priced goods. Unfit sizes and colors are STRICTLY not allowed. Refund applies to this as well. Please refer to the sizing chart before buying. Most of the sizes are Asian sizes and can be upto 1-2 size smaller than American sizes. If you are confused about a particular product please feel free to contact us at firstname.lastname@example.org
All returns must be in perfect condition, and come with their original packaging:
- We are unable to accept returns on items that are scratched, damaged (which includes the soles of shoes), or that are not returned in their undamaged original packaging. Unfortunately, in these situations, the items will be returned to you, and at your own cost.
- Shoes – while you are trying for size and fit, please wear them on carpeted surfaces to ensure there is no damage or marking to the soles. We require that you return the shoes with their box and make sure that these are then placed in structured and protective packaging so as not to damage the box.
- Womenswear – must be returned in perfect condition and the swing tags must still be attached.
- Earrings and accessories are not returnable or refundable for hygiene reasons.
Shipping time depends upon the country of address. Below is an approximate timeline for shipping to different regions.
Shipping to USA/ Canada – 15 to 20 days
Asian Countries – 15-25 days.
We will process your order within 4 business days and send you a tracking number via email. If you are having any troubles, please contact us on our facebook page or simply write us at email@example.com