Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All orders above $50 are free shipping worldwide. 

Below $50 orders have a flat shipping rate of $9.99.

 

Which payment methods are accepted in the Online Shop?

We have our own shipping carriers.

Depending upon the country of order we may interchange the shipping methods. 

We may use Canada post, UPS, USPS,  DHL, Epacket or other services. 

How long will delivery take?

USA/ Canada – 15 to 20 days

Asian Countries – 15 to 25 days

How secure is shopping in the Online Shop? Is my data protected?

Your shopping experience is secure as our IT department is always updating our website with best security systems. Any fraudulent charge on our website will be caught and the order will be cancelled as well as the money will be returned to the customer’s ban account immediately. Feel safe to shop with us. 

For any issues contact – support@idolisticme.com

What exactly happens after ordering?

After we receive your order please give us at least 4 business days to process your order. You will be soon provided tracking number of your order in your emails. 

Do I receive an invoice for my order?

Yes you will receive an invoice after your purchase. It could also end up in your spam folder so please check that folder before contacting us for any additional support. 

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